20th Apr 2022
Thank you to all of you who helped us evaluate our live chat. It was an invaluable experience both in being able to connect with users directly, as well as being able to gain insights into our own processes and procedures. The live chat feature is currently unavailable while we evaluate our experiences there and work on establishing whether this ...
20th Jan 2022
We're pleased to announce that from today we're able to offer Europe as a choice of datacenter location when you subscribe to hosting. When a new hosting account is created you will have the chance to choose from North America or Europe as a hosting location. When we started out, our customer base was overwhelmingly North American - it made ...
12th Oct 2021
We're currently trialing live chat which can be accessed by the chat icon in the bottom right corner of the screen (note that if no icon is present it means live chat is currently unavailable). The live chat will enable you to get in touch with us directly and immediately for any issue or question you may have. Note that not all queries can be ...
5th Oct 2021
We're currently making some major changes and overhauling our site and product offerings/structuring. As of publishing this, things should be relatively normal, although there's a few pages which are missing at this time, but if you notice any unexplained weirdness, please let us know. Keep your eyes peeled for some changes in the coming days too, ...